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Coaching Protocols

Evidence-based coaching approaches that inform Naluma's session content, conversation design, and feature architecture. Research conducted April 2026 from RCT literature and competitor analysis.


Summary

Naluma's coaching sessions blend three evidence-based approaches, each contributing different elements to the conversational experience:

Approach Evidence Level What It Contributes to Naluma Primary Feature Mapping
CBT (Cognitive Behavioral Therapy) Strongest — multiple RCTs, Cochrane reviews Session structure, module sequence, cognitive restructuring exercises #2a Conversational Session Engine, #4 Content Library
ACT (Acceptance & Commitment Therapy) Strong — large effect sizes, 18-month follow-up Acceptance exercises, values work, defusion techniques #2a Conversational Session Engine, #6 Progress Check-In & Trends
TRT (Tinnitus Retraining Therapy) Moderate — clinical standard, fewer RCTs Sound therapy rationale, mixing-point concept, habituation model #3 Sound Enrichment Player, #4 Content Library (psychoeducation)

Blended Session Model

Competitor apps (Oto, MindEar) use a blended approach rather than pure CBT or ACT. Naluma follows this pattern:

Session Type Source Protocol Chat Pattern
Psychoeducation CBT / TRT Naluma explains concept → reflective chips → takeaway
Practice CBT / ACT Naluma introduces exercise → readiness chip → audio session (S20)
Reflection ACT Values/acceptance questions → chips → reframe
Sound therapy intro TRT Explains mixing point → links to Sounds tab (S30)
Check-in All "How was your day?" → chips → route to appropriate session

Interaction Model

Guided-only — no free text input, no LLM in MVP.

  • User selects from preset chips (2–5 words each)
  • Chip tap → becomes right-aligned "sent" bubble, unchosen options vanish
  • Naluma responds with therapeutic content and offers next set of chips
  • Footer bar reads "Naluma guides the conversation" (replacing text input area)

This avoids the risk of missed intent in a therapy context and keeps the experience clinically grounded.

Key Design Decisions

  1. No free-text input in MVP — coaching context demands high accuracy; guided chips eliminate misinterpretation risk
  2. Blended protocol, not pure CBT — matches competitor best practice and allows richer session variety
  3. CBT module sequence as backbone — strongest evidence base; ACT and TRT sessions woven in at appropriate points
  4. Habituation as unifying framework — TRT's habituation model provides the overarching narrative ("your brain can learn to tune it out")

Key Sources

Subpages

Detailed protocol breakdowns:

CBT for Tinnitus

ACT for Tinnitus

TRT for Tinnitus